Module 3 Quiz | etcaats accessibility training https://www.accesstraining.eu:443/ en Access Training 2012 Wed, 15 Apr 2026 20:56:32 GMT 2026-04-15T20:56:32Z en Access Training 2012 etcaats accessibility training https://www.accesstraining.eu:443/garnish/rss-logo.png https://www.accesstraining.eu:443/ If you are behind a high counter, you should come out to the front to speak with a customer in a wheelchair. https://www.accesstraining.eu:443/?i=accessibility-training.en.customer-diversity-quiz.12 Wed, 30 Nov 2011 09:33:44 GMT https://www.accesstraining.eu:443/?i=accessibility-training.en.customer-diversity-quiz.12 Nikos Vaslamatzis 2011-11-30T09:33:44Z You can assume that all customers generally need the same things which makes it easy for you to provide the same services for everyone. https://www.accesstraining.eu:443/?i=accessibility-training.en.customer-diversity-quiz.11 Wed, 30 Nov 2011 09:31:58 GMT https://www.accesstraining.eu:443/?i=accessibility-training.en.customer-diversity-quiz.11 Nikos Vaslamatzis 2011-11-30T09:31:58Z When you first meet a customer, any disabilities or ”health conditions” are easy to see so you can tell which access needs they will have. https://www.accesstraining.eu:443/?i=accessibility-training.en.customer-diversity-quiz.10 Wed, 30 Nov 2011 09:30:09 GMT https://www.accesstraining.eu:443/?i=accessibility-training.en.customer-diversity-quiz.10 Nikos Vaslamatzis 2011-11-30T09:30:09Z ”How can I help you? is the right kind of question to ask a customer because they will not usually answer ”yes” or ”no”. https://www.accesstraining.eu:443/?i=accessibility-training.en.customer-diversity-quiz.9 Wed, 30 Nov 2011 09:28:00 GMT https://www.accesstraining.eu:443/?i=accessibility-training.en.customer-diversity-quiz.9 Nikos Vaslamatzis 2011-11-30T09:28:00Z