etcaats accessibility training

Partners

Ivor Ambrose — Mon, 23 Jan 2012 12:15:32 GMT

T-GuIDE Partners

The T-GuIDE consortium is made up of nine organisations, including small enterprises, non-governmental organisations and non-profit organisations, vocational and educational training providers, foundations and European networks.

Austria		LEBENSHILFE-GUV www.lebenshilfe-guv.at
Belgium		European Network for Accessible Tourism asbl. www.accessibletourism.org
France		European Federation of Tourist Guide Associations www.feg-touristguides.org
Italy		ASIS - Consorzio Cooperative Sociali www.consorzioasis.it
Latvia		The Latvian Umbrella Body for Disability Organisations www.sustento.lv
Poland		Społeczna Akademia Nauk w Łodzi www.swspiz.pl
Spain		Fundación Pública Andaluza El Legado Andalusí www.legadoandalusi.es
Spain		Instituto de Formación Integral, S.L.U. www.ifi.com.es
United Kingdom		Minster Development Centre Ltd. www.minsterdevelopmentcentre.co.uk

Supported by

Austrian Federal Ministry of Education and Women's Affairs

ETCAATS Partners

	Vellinge Municipality, Sweden http://www.vellinge.se/
	Access Sweden, Sweden http://www.access-sweden.se/
	Disability Now, Greece http://www.disabled.gr
	Association National pour le Logement des Personnes Handicapées, Belgium http://www.anlh.be/
	Eworx, Greece http://www.eworx.gr
	Work Research Centre, Ireland http://www.wrc-research.ie/
	ENAT, Belgium http://www.accessibletourism.org/
	Toegankelijkheidsbureau, Belgium http://www.toegankelijkheidsbureau.be/

Search

Nikos Vaslamatzis — Fri, 13 Jan 2012 08:37:40 GMT

E Learning Statistics

Nikos Vaslamatzis — Tue, 13 Dec 2011 09:27:07 GMT

test

Nikos Vaslamatzis — Mon, 12 Dec 2011 16:05:45 GMT

Module 3 Quiz (2nd attempt)

Nikos Vaslamatzis — Mon, 12 Dec 2011 14:23:57 GMT

Module 4 Quiz (2nd attempt)

Nikos Vaslamatzis — Mon, 12 Dec 2011 13:00:08 GMT

People with disabilities will not visit your venue unless it is fully accessible.

Eleni Strati — Mon, 12 Dec 2011 12:57:03 GMT

Physical accessibility also includes consideration of furniture, floors and painting.

Eleni Strati — Mon, 12 Dec 2011 12:55:44 GMT

The reception area is accessible as long as it is on ground level entrance.

Eleni Strati — Mon, 12 Dec 2011 12:54:37 GMT

Clear signage, clear routes and adequate lighting are access improvements I can act on immediately.

Eleni Strati — Mon, 12 Dec 2011 12:53:24 GMT

At Elms Farm Cottages, Carol Elms didn’t make any changes to the doors when converting old farm buildings.

Eleni Strati — Mon, 12 Dec 2011 12:51:00 GMT

Seating can clutter a reception area and might encourage people to hang around.

Eleni Strati — Mon, 12 Dec 2011 12:45:49 GMT

Where there are catering facilities, having adequate passing space between tables can make a big difference for your customers.

Eleni Strati — Mon, 12 Dec 2011 12:44:45 GMT

Doing a simple ‘walkthrough’ of your business, looking at it through your customers eyes to identify how you could improve accessibility, is a good idea.

Eleni Strati — Mon, 12 Dec 2011 12:43:46 GMT

Module 2 Quiz (2nd attempt)

Nikos Vaslamatzis — Mon, 12 Dec 2011 12:43:38 GMT

Good practice in accessible tourism shows that accessibility plays a decisive role in improving business services overall.

Nikos Vaslamatzis — Mon, 12 Dec 2011 12:43:35 GMT

It is only people with disabilities who will benefit from any physical changes made.

Eleni Strati — Mon, 12 Dec 2011 12:42:38 GMT

Once I am confident of the accessibility of my services I do not need to think about it again.

Nikos Vaslamatzis — Mon, 12 Dec 2011 12:41:58 GMT

An accessible website is more than enough for reaching customers.

Nikos Vaslamatzis — Mon, 12 Dec 2011 12:41:14 GMT

Some small physical changes to your business can make a big difference to your customer’s experience.

Eleni Strati — Mon, 12 Dec 2011 12:40:48 GMT

For my business to be accessible, I only need to have accessible venues.

Nikos Vaslamatzis — Mon, 12 Dec 2011 12:40:38 GMT

Research shows that tourists with disabilities contribute greatly to national tourist revenue

Nikos Vaslamatzis — Mon, 12 Dec 2011 12:39:00 GMT

New buildings

Ivor Ambrose — Fri, 09 Dec 2011 14:37:00 GMT

Don't get blocked

Ivor Ambrose — Fri, 09 Dec 2011 14:07:00 GMT

Advice needed?

Ivor Ambrose — Fri, 09 Dec 2011 13:58:00 GMT

Access barriers

Ivor Ambrose — Fri, 09 Dec 2011 13:46:00 GMT

Module 4 Quiz

Nikos Vaslamatzis — Fri, 09 Dec 2011 09:34:08 GMT

Module 4: Improving your facilities

Ivor Ambrose — Fri, 09 Dec 2011 09:34:00 GMT

Module 2 Quiz

Nikos Vaslamatzis — Thu, 08 Dec 2011 19:38:00 GMT

Module 1: Introduction to Accessible Tourism

Ivor Ambrose — Wed, 30 Nov 2011 15:37:00 GMT

Profile

Stefanos Patelis — Tue, 29 Nov 2011 06:20:00 GMT

E-Learning

Ivor Ambrose — Mon, 28 Nov 2011 17:16:00 GMT

My Favourites

Ivor Ambrose — Mon, 28 Nov 2011 17:15:10 GMT

Module 3 Quiz

Nikos Vaslamatzis — Mon, 28 Nov 2011 17:00:00 GMT

Terms and conditions

Ivor Ambrose — Mon, 28 Nov 2011 16:56:45 GMT

Disclaimer

This website is maintained to provide accessible tourism training courses via an e-learning platform. .

Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them..

The Εuropean Commission accepts no responsibility or liability whatsoever with regard to the information on this site.

This website is not responsible for the content or functionality of external websites.

Copyrights Notice

About the T-GuIDE Training Course

Ivor Ambrose — Mon, 28 Nov 2011 16:54:58 GMT

The T-GuIDE E-Learning Course

This online course was developed as part of the T-GuIDE "Lifelong Learning" vocational training project, co-financed by the European Union.
More details about the project are available at the following website: www.t-guide.eu

The Access Training E-Learning Platform offers the following functionalities:

e-Learning Modules – Currently with 6 core modules aiming to introduce e-learners to the subject of professional tourist guiding of people with intellectual disabilities and/or learning difficulties.
e-Learning Sessions – Over 20 knowledge and scenario based sessions covering tour planning and guiding tips, good practices, videos and reference sources. Modules take from 3 to 17 minutes to complete.
e-Quizzes – Instructional quizzes with feedback that will test the user’s understanding of the knowledge based sessions.

The e-learning platform and course content is designed to be accessible to persons with disabilities (WAI-WCAG 2.0 level A). Videos and other materials hosted on external sites may nit be accessible to all users.

Taking the Course

You can follow each module separately, when you have the time. There is no limit to how many times you can follow the modules and you can take as long as you like over each one. Times shown in parentheses are just an indication of how long it takes to complete each module.

Supported by the European Union Life-Long Learning Programme, "Leonardo da Vinci" (Grant number 527776-LLP-1-2012-1-IT-LEONARDO-LMP)

This project has been funded with support from the European Commission.
This communication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained herein.

Module 3: Understanding Customers

Ivor Ambrose — Mon, 28 Nov 2011 16:46:00 GMT

ETCAATS Course by ENAT

Ivor Ambrose — Mon, 28 Nov 2011 16:44:00 GMT

Contact Us

Ivor Ambrose — Mon, 28 Nov 2011 16:44:00 GMT

You may use the form below to contact the ENAT manager or technical support team responsible for this site.

Alternatively, send an email to: enat@accessibletourism.org

Home

Ivor Ambrose — Mon, 28 Nov 2011 16:39:00 GMT

Welcome to the Access Training website

Here you can choose between two on-line courses:

ETCAATS Introduction to Accessible Tourism

An e-learning course providing a general introduction to Accessible Tourism, for managers and staff in the travel, tourism and leisure sectors.

First-time users, please create a free account at the login page.

More information at the ETCAATS project website

T-Guide
An e-learning course for Tourist Guides on how to prepare and carry out guided tours for visitors with intellectual disabilities or learning difficulties

Both courses are free of charge. You must Create an Account with the ETCAATS e-learning platform in order to take the courses.

After you have registered with ETCAATS you may choose and Register for the Course you prefer.

For enquiries or support, please use the Contact Form

About the T-GuIDE e-Learning Course

The T-GuIDE introductory e-learning course has 6 Modules, made up of text, videos, images, downloads and links to external websites.

Modules 2 to 6 finish with a short Quiz.

After you have registered and followed the first course module, you will be able to login again and see your Statistics (progress and test results) and My Favourites (saved items).

Download and read the T-GuIDE Booklet. A print-friendly, 4-page PDF document available from the T-GuIDE Resources webpage.

This E-Learning platform and the T-GuIDE course were developed in collaboration with ENAT, The European Network for Accessible Tourism

Read more about AccessTraining and share your thoughts with us on our Access Training Facebook page.

Follow us at the T-GuIDE Facebook page.